It is undeniable that our SoBran employees are the very foundation of our success. Without your dedication and hard work, we simply would not be able to deliver the wide array of services that our diverse range of customers rely on. Reflecting on the early weeks of 2023, I encouraged both managers and employees alike to approach the year with fresh perspectives and innovative ideas. I am happy to report that you embraced the challenge and committed yourself to strengthening our operations.

Throughout the past year, we have experienced growth across all areas of our operations, securing new contracts in bioscience, mail security, engineering, and logistics. However, amidst celebrating these achievements, it is crucial to recognize the often-overlooked significance of our past performance submissions in securing new opportunities. These submissions serve as a testament to our capabilities, serving as references similar to professional endorsements on a resume. It is through these references that proposal evaluators gauge our proficiency in fulfilling contractual obligations. Your unwavering commitment to excellence has ensured that our past performance remains exceptional, serving as a testament to our capabilities as a team.

Recognizing the importance of employee input, we have taken significant steps to enhance our efforts in soliciting continuous improvement opportunities. The establishment of the Employee Representative Board has provided a platform for peer-selected employees to voice their insights and suggestions related to our processes and policies, what is working well within the organization, and what steps SoBran can take to ensure continued success for years to come. This board has provided fresh insight into our daily operations and opened an avenue for praise or concern to be brought directly to executive management. Those contributions have been invaluable in shaping our operations and I look forward to hearing what is next in 2024. Your dedication to driving positive change guarantees our continued success.

In 2023, we embarked on one of our largest transitions yet - a change in Human Resource providers. While there were some initial challenges, especially after 30 years with one system, your resilience and adaptability has been truly appreciated. Since the transition, we have witnessed numerous benefits, including increased recruiting efforts and a more streamlined hiring process. Having a dedicated recruiter has been instrumental in reducing staff shortages, filling vacancies, and ensuring quality candidates are placed in front of hiring managers. These changes have been crucial to continued operational success.

As we venture into 2024, I urge each of you to maintain the momentum we have built over the past year. Let us continue to explore new and innovative ways to operate and enhance the customer’s experience. With your assistance and input, I am confident that we can offer our clients new services and further solidify our position in the various markets we serve. Remember, the choice to utilize our services lies with our clients, and it is your dedication and commitment that makes us the provider they choose. Thank you for your hard work, dedication, and unwavering commitment to excellence.

Here’s to another year of success and growth!

Adam Oliver
Director of Operations